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Inspiring
February 15, 2023
Solved

Meta Avatar load fails with 'Failed to retrieve Avatar Specification' when using Federated User Ids

As of the 15th February 2023 Meta avatars being loaded using Federated UserIds as specified in the Cross-Play section of the documentations will not load. I get the following errors:

[ovrAvatar2 native] stats::url file transfer failed: http response code: 500

[ovrAvatar2 native] specification::Failed to retrieve Avatar Specification for user id 535713845439867

This was working fine just yesterday so I assume something has changed in the backend to cause this problem. This isn't the first time we've had problems using the Federated User Id system and its making it hard to justify keeping Meta Avatars in our product.

Inspiring
July 18, 2023

Hello. Nope it just started working again. It was definitely something wrong on the Meta server (at least for my issue) which they seemed to have fixed. I haven't had the issue for a while.

6 replies

Inspiring
June 2, 2023

I have the same issue but I get an error 400.

[ovrAvatar2 native] stats::url file transfer failed: http response code: 400

[ovrAvatar2 native] specification::Failed to retrieve Avatar Specification for user id 6026468974114410

Same experience using Meta Avatar SDK 18 or 20.1

New Participant
July 17, 2023

hey!!

did u find any solution?? i am facing the same issue !!!

been stuck here for a while now !

Inspiring
July 18, 2023

Hello. Nope it just started working again. It was definitely something wrong on the Meta server (at least for my issue) which they seemed to have fixed. I haven't had the issue for a while.

New Participant
August 22, 2023
New Participant
August 29, 2023

any update guys?

New Participant
April 29, 2024

Same problem here!

Any solution?