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mousebear
mousebear
Honored Contributor
March 13, 2019

[Notice] Issue affecting various services (03/13/19)

We are experiencing an issue affecting various services. This may affect build uploads and other functionality on our developer dashboard. Our team is aware and working on a resolution as soon as possible.

8 replies

RVCMike
New Participant
March 14, 2019
Is this related to the Facebook issue and if so when that is resolved we will be good to go?
rustbsoule
Participant
March 14, 2019

Team_RVC said:

Is this related to the Facebook issue and if so when that is resolved we will be good to go?


I think it goes beyond that. I'm having odd issues like deleted apps not going away on the left side menus, not being able to upload builds etc.
BrianHillard
Up and Coming
March 14, 2019
Yep, my night of VR was ruined.
Tried playing Edge of Nowhere which didn't go anywhere. Game would not load due to being unable to connect to the store, despite being installed and previously played.
Lone Echo loaded though.
Oculus Home had numerous issues too.
Mainly being unable to enter on numerous tries.When it did work, no online functions did.
mousebear
mousebearAuthor
Honored Contributor
March 14, 2019
Thank for your patience with this, everyone. Please try what you were attempting to do once more and let me know if you're able to do so successfully (or not).
If you need immediate help or want additional support/context on an issue you are having with our platform or integrations: 1. Gather any and all logs , screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.) 2. Please submit a ticket here through the "Contact Us" link (include what you've gathered in step 1). 3. Tag me @mouse_bear once you have done so!
SteveHexapuss
Inspiring
March 14, 2019

NinjaGaijin said:

Thank for your patience with this, everyone. Please try what you were attempting to do once more and let me know if you're able to do so successfully (or not).


The system is working for me now.
MikeF
Inspiring
March 14, 2019
Seems to be fine here as well
RVCMike
New Participant
March 14, 2019
Working for me as well.  Thanks.
mousebear
mousebearAuthor
Honored Contributor
March 15, 2019
Thanks for the feedback, everyone. As of today, the issues have been mitigated and most (if not all) services have been restored. If this doesn't seem to be the case for you, please tag here in this thread and/or submit a ticket with us at https://developer.oculus.com/contact
If you need immediate help or want additional support/context on an issue you are having with our platform or integrations: 1. Gather any and all logs , screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.) 2. Please submit a ticket here through the "Contact Us" link (include what you've gathered in step 1). 3. Tag me @mouse_bear once you have done so!
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