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k1azzax
New Participant
September 21, 2024

Oculus Quest Link randomly disconnecting midgame?

  • September 21, 2024
  • 2 replies
  • 723 views
Whenever i do PCVR (it's better) with Ghosts Of Tabor (not just this game it disconnects with other games) the link connection just crashes whenever i load into a game or even if i just start the game. I tried other games and apps too, i've checked my laptop for any errors. Whenever i plug in my Quest 2 to my laptop it says "This USB hub is problematic", i've checked that i've got nothing wrong with my Quest, my laptop nor my link cable.
 
How do i fix this random error i just got out of the blue?

2 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
September 23, 2024

Hi there,

Thanks for getting in touch with the Meta Support Team, this could potentially be outdated, corrupt or incorrect drivers for your USB ports.

If you have been able to run PCVR before we doubt that it is a compatibility issue, and if you have checked the cable already it won't be that.

Would you be able to try PCVR with another computer to see if that works?

 

If not please get back to us so we can look into this further.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
MetaStoreHelp
MetaStoreHelp
Community Manager
September 24, 2024

Hi there k1azzax, we're just following up to see if you still require assistance with your PCVR issue.

 

If so, please let us know. We'd be more than happy to investigate this for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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