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kuryu92
New Participant
April 5, 2023
Solved

The organization's admin verification cannot be resubmitted.

  • April 5, 2023
  • 6 replies
  • 4591 views

As a result of verifying the organization's administrator certification with my license, I received an e-mail stating that "The image of your license is not sufficient, please resubmit it".
However, when I tried to resubmit the request on the certification page, it said, "Verification request under review." and I cannot resubmit the request.
I cancelled the request once, but it is the same situation.

 

Also, when I discussed the above matter with developer support, I was told that I should discuss the account level issue with https://store.facebook.com/help/support/, not developer support.
However, even after consulting with the above, I was told that "this is not the place to discuss this issue" and the issue was not resolved.
 
Does anyone else have a similar problem or know of a solution?
 

 

    Best answer by mlbgeorges

    I had the same issue and I found the solution from another thread:
    https://communityforums.atmeta.com/t5/Developer-Dashboard/Resubmit-Verification-Documents-for-MetaQuest-Organization-Admin/td-p/1047182

    6 replies

    juanzishj
    New Participant
    April 11, 2023

    我也是。

      ffffffrolov
      Inspiring
      April 15, 2023

      Tried to send a photo via their form many times, but each time they answered with the same template "Thanks for submitting your ID. We want to make sure that the only person with access to your Meta account is you.". Tried different phones, lighting (artificial/natural), and different types of ID and each time I got the same result.

      Asked for help in the support but haven't gotten an answer yet.

        flixzy09
        New Participant
        April 27, 2023

        I'm going through the same issue right now, did you ever resolve this?

        mlbgeorges
        mlbgeorgesAnswer
        New Participant
        May 12, 2023

        I had the same issue and I found the solution from another thread:
        https://communityforums.atmeta.com/t5/Developer-Dashboard/Resubmit-Verification-Documents-for-MetaQuest-Organization-Admin/td-p/1047182

          JubayerhasanJh
          New Participant
          May 25, 2023

          hello. Kuryu please organization verification on to my facebook accaunt that's show me my profile to  verification to my profile ..

          So please   

          zubbyjazi
          zubbyjazi
          New Participant
          September 19, 2025

          Help I'm facing the same issue with Admin verification, I've resubmitted my ID 3 times and meta feedback are always there can't tell that this is me, we want to make sure that you are only the one with access to your meta account. 

          I uploaded my ID with clearer photo, my name and date of birth visible on it but meta keep asking me to resubmit, can I crop ID photo and send?

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