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New Participant
October 21, 2026
Question

Bought a "only used 5 hours" quest 3

The box is with no serial number. What do I do? I need document that this unit is way older than just 5 hours in my claim against seller. 

How can I move forward here? 

I got serial for headset and controllers. 

11 replies

Choleni
Honored Contributor
October 21, 2026

Hi ​@TurboTarzan666 🙂

The box is with no serial number. What do I do? I need document that this unit is way older than just 5 hours in my claim against seller. 

Even if you had the serial number from the box - why isn’t there any??

This would not help you to proof how long the headset was used. It can be bought 5 months ago, but still only be used for 5 hours. 🤷🏻

 

 

New Participant
October 21, 2026

Seller put it out on his ad that the unit has had max 5 hours on it. But the unit look really. So Im trying to find any proof that this unit has been used way more that the claimed 5 hours. 

White straps on headset is really dirty, charging cable is really dirty , inside the box it looks like its been collecting trash in it. I can post photos here if possible and others can judge themselves.

Maccyb123
Honored Contributor
October 21, 2026

There is no point in sending photos here, we are all just users, we cannot help with this. It does not matter what it looks like. You have likely been a victim of a scam. 

Maccyb
Maccyb123
Honored Contributor
October 21, 2026

Every box has the serial number printed on it. If it is a private seller and they removed the s/n you might have bought a stolen device.

Look at the back of the box, and you can check the internet to see where the number should be written. It's on the back with a bar code. 

If it's not there you have probably been scammed. 

 

 

Maccyb
New Participant
October 21, 2026

The outside of the box is just with the quest 3 on the lid , rest is blank, nothing. 

The seller is with rating 10/10 over many years , so seems a bit weird. 

I will report him and have bank run a claim towards his account. 

Maccyb123
Honored Contributor
October 21, 2026

Do that. Good luck.

Maccyb
New Participant
October 21, 2026

And so that I dont waste my time, what use can I make of this headset as it is now ? 

 

Choleni
Honored Contributor
October 21, 2026

If the headset works, buy a third party headstrap like BoBovr - the incuded headstrap is awful anyways, even if it’s not dirty.😅

New Participant
October 21, 2026

Can I cook it in acid ? 😂