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New Participant
Nov 2, 2026 8:46 AM UTC
Question

Facebook Account Disabled Immediately After Registration — Paid for Meta Verified Support, Still No Human Help After 8 Weeks

My Facebook account was disabled immediately after registration, before I even had a chance to use it. Almost EIGHT WEEKS later, it remains disabled, with no clear explanation or solution.

This account is urgently needed for work. Out of desperation, I paid for Meta Verified through my personal Instagram account, hoping to get help from a real person.

Instead, I was given an AI chatbot that failed to resolve anything and eventually STOPPED RESPONDING ENTIRELY.

And the most ridiculous part?

Meta actually sent a customer satisfaction survey to the email address associated with my disabled account, asking how satisfied I was with their support.

Seriously? My account is still disabled, I paid for support that went nowhere, and now Meta wants to know how satisfied I am?

The irony is absolutely unbelievable.

I understand that Meta has security policies, and I'm willing to complete any necessary verification. But after nearly eight weeks, is it really unreasonable to expect a real human being to review my case?

I'm not asking for special treatment. I simply need:

  • A real support representative, not another chatbot.

  • A fair review of my disabled Facebook account.

  • Direct communication through email.

Has anyone successfully reached a human support representative when Meta Verified support failed?

I am genuinely exhausted by this experience. Paying for support only to receive silence and then a satisfaction survey feels like a complete mockery of customer service.

Any legitimate advice would be greatly appreciated.

3 replies

New Participant
Nov 2, 2026 8:57 AM UTC

Same problem

steve40
Honored Contributor
Nov 2, 2026 9:06 AM UTC

What makes you think you can get Facebook or Instagram account support from the Meta Quest virtual reality forum, lol. Just because both are “Meta” doesn’t mean the staff here have any access to your FB/IG account or any contact with the FB or IG team, lol. Hint: wrong site, nobody here can recover your account, and your post is basically spam.

Maccyb123
Expert Contributor
Nov 2, 2026 10:12 AM UTC

We literally don't care what you did. We are a user only forum dedicated to troubleshooting Quest VR headsets and have nothing to do with Facebook Instagram or WhatsApp. There are no Meta staff here, no Meta moderators, no Meta community managers, just users who couldn't care less about your Facebook account. 

Maccyb