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s743810
New Participant
October 2, 2024
Question

Fake Meta Acct can not be unlinked from facebook

someone created a fake meta acct and linked it to my facebook
I can not remove the link on facebook, as it requires authentication with the fake meta account. 
the fake meta acct uses 2fa.

How can I get this Meta acct deleted from Meta, and unlinked from Facebook.

    6 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    October 2, 2024

    Hi there,

     

    We noticed you're having an issue with your Facebook account being linked to an unwanted Meta account. We know how tricky these kinds of issues can be, so we'd love to help you out here.

    In order for us to look into this further for you, please shoot us a DM!

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    alleykayhart
    New Participant
    October 26, 2024

    I have had the same issue and I can't find help.  Someone created a fake meta account in my name and connected it to my facebook account and locked me out.  I was able to verify my identity with facebook and regain control of my facebook account, however, the fake meta account still exists and is still linked to my facebook.  I created a new Meta account that is actually me, but can't connect it to my facebook account, because the fake account, with someone else's email address, is connected to my facebook account.  I NEED HELP!!!! WHY IS IT SOOOOO HARD TO GET HELP FROM META!!!!!! Meta should not make it SO impossible to get help.  It took me a full day to get help from facebook, but It's taken over a week so far and I still can't get help from Meta.  TONS of fraud is being committed against people here and they should have people to help. 

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    October 26, 2024

    Hi there,

     

    Thanks for posting into our forum. We can see you're having some issues with a fake Meta account attached to your Facebook, we'd like to look into this for you and see what we can do! Would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Looking forward to hearing from you!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    avensis18
    Participant
    October 27, 2024

    Make sure your privacy settings on Facebook are strict to prevent other fake accounts from linking to your profile

    RichardEdward44
    Participant
    November 4, 2024

    That’s really frustrating! Try reporting the fake Meta account through their help center, and reach out to Facebook support for help unlinking it. Hang in there!

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