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kim479813
New Participant
October 1, 2024
Question

How do I find my private message

How do I find my private message

 

    3 replies

    cherrycolaa
    cherrycolaa
    Honored Contributor
    October 1, 2024

    kim.479813 Hey!

    I understand you're having some issues trying to find your PM's, if you give me a little more information, I'll be able to help you out 🍒

    kim479813Author
    New Participant
    October 1, 2024

    I received an email 

    Hello kim.885372,

    You have received a private message in the Meta Community Forums community.

    Subject: Re: Setting up the device on the meta account
    From: MetaQuestSupport
    Date: 10-01-2024 02:59 PM

    I received an email and I can't figure out how to see what the message is.  Also in the next email they asked for information and I need to access the private message to answer it.  I am trying for 4 hours to figure out how to add the occulus device to the meta account.  The device has not been used for years.

     

    Kimberly Dieleman
    cherrycolaa
    cherrycolaa
    Honored Contributor
    October 1, 2024

    Thanks for the fast reply!

    Head to the top right of the webpage and click on the envelope icon, this will take you to your messages.

    Ensure that you are logged in with the correct account, as you are currently posting from kim.479813 but the message appears to be sent to kim.885372 🍒

     

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