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New Participant
September 25, 2024
Question

meta quest 2 headset charger port melted

so to give some context to this story i was playing alot one day and i had been charging it alot and i was charging it and i came back to see the charger port was melted (it didnt smoke or anything tho) and so i was wondering if meta would repair that for free or for a fee especially if i was not using the charger that comes with the headset

    2 replies

    MetaStoreHelp
    Community Manager
    September 25, 2024

    Hi there Hoping4life,

     

    Thanks for posting into our forum. We'd love to look into what options we can give you, would you mind sending us a PM? To do this, please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Looking forward to hearing from you!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    MetaStoreHelp
    Community Manager
    September 26, 2024

    Hi there,

     

    Just checking in to see if you still need any help?

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!