2 factor authentication

7 replies
216 views

Hello, i am currently trying to login in the meta horizon link on my pc. I cant login and if i try to login on an oculus website it tells me to check my phone for a verification code, except i never recieve an verification code from meta. I have tried alot of things but nothing worked

oculus quest2

Choleni

Honored Contributor

Hi bartu.199132 🙂

Reach out to support via email, chat or WhatsApp HERE

They are able to help you with 2FA issues.

steve40

Honored Contributor

Like Choleni said. But also, is it possible your phone is filtering the code to an "unknown sender" or "spam" tab in your phone?

B

bartu199132Author

New Participant

Nope, i dont have anything meta related in my spam folder.

M

Maccyb123

Honored Contributor

bartu.199132

That's very frustrating. OK, maybe try this. This is a screenshot from call settings menu on my Samsung S25 ultra. You might have this or something similar. You see where I have Caller ID and spam protection switched on, just switch that off temporarily and try it again. If that works you can unblock it and allow messages later from it. I assume that you haven't changed your phone and number since registering your headset so this might work 🤞🤞🤞Good luck and let's know how you get on.

Maccyb