Skip to main content
New Participant
July 14, 2025
Question

3 day old meta quest 3s won’t power on

Have tried all the trouble shooting and won’t turn on. No light for power. 3 days old and was working fine the last 3 days. 

    3 replies

    steve40
    Honored Contributor
    July 14, 2025

    It sounds like your Quest might have a flat battery. Maybe the charger has failed? Does the light on the Quest come on after you plug in the charging cable? Have you tried using a different charger? Have you tried using the Quest charger to charge your phone or another device to confirm that it is working?

    Choleni
    Honored Contributor
    July 14, 2025

    Hi Brycedumond​ 🙂

    In addition to what steve_40​  said.... if the battery is deeply drained, it might take some time until the light comes on. Let it charge overnight.

    If nothing works.... bring it back to where you bought it and get a working one.

    MetaStoreHelp
    Community Manager
    July 18, 2025

    Hey Brycedumond !

     

    We came across your post and wanted to lend a hand.

     

    Please get in touch with our team via PM by navigating to our page and selecting 'Send a Message' (just make sure you're logged in first!) 

     

    Alternatively, you can get in touch with our email support team here.

     

    We look forward to hearing from you soon!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!