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New Participant
March 2, 2026
Question

Account access not possible 2FA active but we don't have the authenticator.

Could you please can help me to retrieve the access to the Meta Account: *** I lost the 2FA authenticator but I can access the email.

Thank you in advance

Chiara

[edited for privacy - this is a public forum]

    1 reply

    Choleni
    Honored Contributor
    March 2, 2026

    Hi ChiaraSanita​ πŸ™‚

    Contact support via email, chat or WhatsApp HERE they can help you with your 2FA issue.

    You should delete your email address ....it's a public forumπŸ˜‰