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gtolly2024
New Participant
August 30, 2025
Question

Account suspended

My sons account says it has been suspended when he try’s to log on the app, and the vr screen just keeps loading. Had no emails to say it is suspended therefore I have no idea how to resolve?! Please help!

 

    1 reply

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    August 30, 2025

    Hey there gtolly.2024 !

     

    We're aware that such an abrupt account suspension could certainly be concerning, therefore we'd request you to reach us via PMs as it would allow us to gather more information about the account and get this sorted for you.

     

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