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zackrocks
New Participant
November 11, 2025
Question

Add device

I am new to the meta quest and it will not accept my email saying something about a corporation email

    4 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 12, 2025

    Hey there,

     

    We saw your post and wanted to lend a hand!

     

    When encountering an issue that doesn't let you proceed with making an account can be far from ideal, especially when you're new to Meta and you're exiting to start playing VR as soon as possible. We would love to provide you with the support needed so you can make an account and use the Meta Quest Headset hassle free! Before we can provide any support we need you to reach out to us privately so we can gather some information. Please select our name to get to our profile page, or click here.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    We hope to hear from you soon!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    November 13, 2025

    Hey there, we notice you haven't gotten in touch yet. 

     

    If you are still having issues, we would recommend getting in touch with us privately, so we can provide you detailed and specific troubleshooting. To contact us, please follow Please select our name to get to our profile page, or click here.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    DoctorBagPhD
    Participant
    November 12, 2025

    You should return the device for a full refund and then buy something from literally any other company. The experience you're getting right now is the AVERAGE meta quest experience- buggy and confusing.

    Maccyb123
    Honored Contributor
    November 12, 2025

    Can I ask? You are putting a lot of energy into your hate. Do you have nothing meaningful in your life? 

    Maccyb
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