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New Participant
June 12, 2026
Question

Age things

I got an email from meta saying that a child under the age of 13 is using my headset (i made another account for my little sister) and that it will suspend my account on June 21 2026 if I don’t confirm my age. However, I am older than 13 (my sister isnt and we used her number to sign it up) and I tried to confirm my age but the link just puts me on a page to sign in and when I do it doesn't let me do anything but change my language? How do I confirm my age?

2 replies

Honored Contributor
June 12, 2026

Here is a link to talk to some actual humans at Meta and you can explain your situation. Maybe better to have a parent or guardian talk to them. Good luck with it! πŸ€žπŸ€

https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

 

Maccyb
steve40
Honored Contributor
June 13, 2026

Only adults over 18 can make parentally controlled accounts for children via Family Center. Non-complying accounts get perma-banned.