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mrrobot18
New Participant
October 4, 2025
Question

App logos and images does not show up on Quest 3

For a long time there was not such a problem. About 3 months ago after a software update, this happened. I thought maybe it was a bug, waited for couple of new updates hoping for a fix but still after many updates it remained same. When i am connected to Wifi, app logos and images disappear. When i turn off wifi or use a VPN on my router, logos are instantly loading and everything works fine. I kinda thought it was like a regional restriction but my friend which has a Quest too, doesnt have any problem like i do. 

 

    6 replies

    mrrobot18Author
    New Participant
    October 4, 2025

    I also did a factory reset 2 days ago but it didnt change anything. I dont know what is the problem.

    steve40
    steve40
    Honored Contributor
    October 4, 2025

    When i turn off wifi or use a VPN on my router, logos are instantly loading and everything works fine

    Sounds like your ISP or DNS might be blocking some of Meta's servers. Could you try changing your DNS server in your headset or router wifi settings to a public server such as Google (8.8.8.8 and 8.8.4.4) or Cloudflare (1.1.1.1) then restart your router/headset and see if it helps.

    mrrobot18Author
    New Participant
    October 4, 2025

    I already did try using both google and cloudflare dns on my Quest 3 but didnt do anything. Also i changed my routers dns but sadly didnt work either.

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