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LIZZYMOONLIGHT
New Participant
August 1, 2025
Question

Are you serious...

So I got my meta quest 2 Christmas day,I played on it then took a long break,however after that long break I tried playing on it again and the meta quest logged me out of my account, and when I try to reconnect it it says the meta account doesn't exist,but I can log onto meta websites with it? I swear I've tried everything I could but it still won't work

Please help

    2 replies

    Anonymous
    August 2, 2025

    I have the exact issue it tells me to visit http://www.meta.com/device but when i try to log in it says my account was susspended but i also cant make a new account, it dosnt allow me to.

    Choleni
    Choleni
    Honored Contributor
    August 2, 2025

    Hi LIZZYMOONLIGHT​ and Anonymous​ 🙂

    you must talk to support, so they can look what's going wrong with your accounts.

    Send a PM MetaStoreHelp​ 

    Click on their name, then click the "message" button.

     

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