Skip to main content
Snuxy
New Participant
October 28, 2025
Question

Boot-loop and Endless Updating

I will tell the story I got on one day, and my headset crashed, so I powered it off It went through the update with the white meta logo with the progress bar THEN it went to a gray screen, then it bootlooped and reinstalled the update, then went to a gray screen and repeat's this. and yes I have factory resetted, and tried to update the software on a computer, and nothing works.

1 reply

MetaStoreHelp
MetaStoreHelp
Community Manager
October 28, 2025

Hi Snuxy, 

We are sorry to hear about this, we know how frustrating it can be when you are stuck in a loop especially when you want to play your favorite games. We want to get you back up and running as soon as possible, could you please send us a private message and we can look into this further for you? 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Terms & ConditionsAccessibility statement