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rhvang
New Participant
December 5, 2025
Question

Can I get my controllers back please?

I sent you guys my headset and my controllers because it had the black screen of death and I wasn’t able to fix it, and today I got only and only the headset back

    2 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    December 5, 2025

    Hi there rhvang,

     

    We noticed your post and would love to look into this with you, could you please send us a private message so we can gather some details.

     

     Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Looking forward to hearing back from you soon!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    December 7, 2025

    Hi again rhvang,

     

    We just wanted to check in to see if you still need any assistance?

     

    If you do please don't hesitate to get back in touch! 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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