Skip to main content
DfoxVr
New Participant
July 4, 2026
Question

Can't buy any games

Ok so wli just redeems a 25$ for card and only have 2 days to fix this but whenever I try to buy a game it says "We noticed something unusual and, for your security, this request couldn't be completed. Please file an appeal to get your case reviewed" this has happend to other people but still I have no clue how to fix it

    1 reply

    Choleni
    Choleni
    Honored Contributor
    July 4, 2026

    Hi Dfox_Vr​ 🙂

    Sadly, it's a common problem.

    Contact support via email, chat or WhatsApp HERE

    Read the findings from a user about this error in the link below.

    Meta store error fix: Request could not be completed

    If you haven't tried already..... try buying from inside the headset instead of the mobile app.

    Surprisingly this worked for me when I got the error...... might be a coincidence though😂

     

    Ok so wli just redeems a 25$ for card and only have 2 days to fix this 

    Why only 2 days?? As far as I know redeemed Quest Cash from a gift cards don't expire.

     

      Terms & ConditionsAccessibility statement