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New Participant
January 1, 2026
Question

Can’t change birthday

Hi Meta Store Support

I’ve tried so many ways to change my birthday and as I used the form to upload my id but after submitting it keeps giving me an error message. How can I contact a live agent to help me with this issue. 

Thanks! 

3 replies

New Participant
January 1, 2026

Following. I have the same issue. I randomly noticed that Meta changed my birthday & I’ve been trying to change it but it’s telling me “something went wrong. Try later.” & the next day it tells me the same thing. 

m503105Author
New Participant
January 1, 2026

I’ve been trying for months I wish Meta would change it already ☹️. 

Choleni
Honored Contributor
January 1, 2026

m.503105​  Chlololo6​ 

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