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New Participant
July 10, 2025
Question

Can't Install Update 78.1028 – Request Help

 

I'm having trouble installing the latest update 78.1028 on my Meta Quest 3S headset. Every time I try to install it, I get a message telling me to restart my headset in order to complete the update. But when I do, the system tells me again that I need to install the update.

It's stuck in this loop and I’m unable to move forward. Can you please help me fix this?

Thank you!

3 replies

New Participant
July 11, 2025

Same exact issue. 

steve40
Honored Contributor
July 11, 2025

Same issue here on Quest 3.

steve40
Honored Contributor
July 12, 2025

I noticed the size of the update file has changed to 105Mb, so I just tried updating again and it "worked", but it still says I'm on v78.1027 but now I am "up to date". So at least the update loop has gone.