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New Participant
August 18, 2025
Question

Can’t log into meta horizon app because i don’t have the authenticator app

i got locked out of my quest because i needed to verify my age (i wasn’t getting the emails because i wasn’t logged in) when i tried to use it today i couldn’t and i can’t log into the app because i don’t have the phone with the authentication app anymore. what am i supposed to do?

1 reply

Choleni
Honored Contributor
August 18, 2025

Hi sassquatch36​ 🙂

For account issues you must contact support.

You can do that via email, chat or whatsapp here:

Get support | Meta Store