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Roguehero11
New Participant
May 3, 2026
Question

Can't play my games

I can't seem to play my vr games as it keeps asking for parents permission and my parent can't get into the app to give permission can anyone help with this please 

    2 replies

    Degly
    Degly
    Inspiring
    May 11, 2026

    Sorry! That usually means the account needs parental approval before playing certain games so you might need to:

    • Ask your parent (when you can get a hold of them) to open the Meta Horizon app (when they have access again) and check for a permission request
    • Make sure the app and headset are fully updated
    • Restart the headset after the permission is approved

    If the parent app still doesn’t work, your parent may need to contact Meta Support directly since it could be an account issue.

      Choleni
      Choleni
      Honored Contributor
      May 11, 2026

      Hi Roguehero11​ 🙂

      You must send a request to your guardian/parent, they can also approve it from pc, if it is not working on the mobile app.

      Approve or block app download requests for a child's Meta account

      If it still doesn't work, follow Degly​ suggestion and contact Meta support via email, chat or WhatsApp HERE.

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