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New Participant
September 9, 2025
Solved

Cannot join any Workrooms

Starting this week my team has been unable to join our Horizon Workrooms. For everyone - immediately upon entering we are kicked out with a message that says something went wrong and have been disconnected.

    ShmappsAnswer
    New Participant
    September 10, 2025

    Yea, this is a big deal.  We use this daily for our dev team and they've been inconsolable since the outage.  I dream of a day when anything workrooms related is communicated on any channel to the people who leverage it in meaningful ways.  This feels like a rug being pulled out from under a person and after losing the whiteboard!?  It's too much. πŸ˜”πŸ˜­

    5 replies

    New Participant
    September 10, 2025

    Same here!
    I also tried joining today after almost a year because I’m organizing our very first team meeting β€” and of course, now it won’t let me in. Typical timing, right? πŸ˜…
    I hope it’s just a temporary bug. I’ll keep an eye on this thread in case anyone finds a fix.

    New Participant
    September 10, 2025

    We're also in the same situation and really struggling.
    We need it for student classes!
    We'll wait one more day for the repairs.

    ShmappsAnswer
    New Participant
    September 10, 2025

    Yea, this is a big deal.  We use this daily for our dev team and they've been inconsolable since the outage.  I dream of a day when anything workrooms related is communicated on any channel to the people who leverage it in meaningful ways.  This feels like a rug being pulled out from under a person and after losing the whiteboard!?  It's too much. πŸ˜”πŸ˜­

    New Participant
    September 10, 2025

    Same. We were using it for 3 years and this is first time we can’t even join. Please, fix it!

    New Participant
    September 17, 2025

    Same. It's so weird. Are there other alternatives we can download?