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chocatina
New Participant
December 13, 2025
Question

cant log in at meta.com/device

Soo, my quest 2 said that my account got disconected and i need to log in at meta.com/devices with my email, but when i try to log with my email via code, it loads for a while and goes back do the log in screen, can anyone help?

 

9 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
December 13, 2025

Hi there chocatina,

 

We came across your post and we would love to lend a hand to get you logged back into the Metaverse!

 

Here are a few things you can try (in order):

  1. Try logging in via auth.meta.com.
  2. Try clearing your devices cache and cookies.
  3. Try using another browser.
  4. Try using another device.
  5. Try logging in using another Network.

If you are still having issues getting logged back in, please get back in touch!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    chocatinaAuthor
    New Participant
    December 13, 2025

    Heyy, i tried to use my phone and i used another wifi connection and browser, it didnt work either

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