Skip to main content
New Participant
Nov 5, 2026 11:48 PM UTC
Question

cant verufy agr to unlock child’s account

My child’s account is suspended until I can verify their birthday. However, the app must  the incorrect birthday on file. I can’t log in to change or verify it because the account is suspended.

 

    1 reply

    Maccyb123
    Expert Contributor
    Nov 6, 2026 9:09 AM UTC

    This is a user only forum, we cannot help with account issues. There are no Meta staff here, no Meta moderators or community managers.. You will have to contact official support.

    Here's a link to various ways to get in touch with them. 

    https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=5599442656832658&g3=5947917498632978&et=none&sg=skip

     

    Maccyb