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EllaHaseldine
Participant
August 14, 2025
Question

Change currency

Hi so I was given some Quest cash as some compensation from meta but they gave it me in dollars when my currency is in pounds and it expires in 15 days how do I change it into pounds before it expires?

11 replies

Maccyb123
Honored Contributor
August 15, 2025

It doesn't matter Ella, you can spend the dollars. It's accepted by credit cards anyway. I'm in Türkiye at the moment and I buy everything in USD. Enjoy spending your cash ! 

Maccyb
EllaHaseldineAuthor
Participant
August 15, 2025

This is what it shows

 

Choleni
Choleni
Honored Contributor
August 15, 2025

Hi Ella_Haseldine​ 🙂

You can't change the currency in the wallet, but wallet currency and shop currency must match.

What you have to do is using vpn from a country that uses Dollar or from  an unsupported country(their shops are always in Dollars), so the price in your shop is shown in Dollar.

    Maccyb123
    Honored Contributor
    August 15, 2025

    Good plan ! I only have the dollar choice in Turkey but if I pick it with VPN it shows the currency of the other country only if it is a supported country. I've never tried to spend quest cash in anything other than dollars. It's interesting that a supported country like the UK doesn't show the cash amount in sterling. 

    Maccyb
    Choleni
    Choleni
    Honored Contributor
    August 15, 2025

    Maccyb123​  actually it should be shown in Pounds.

    I don't know why Meta gave her quest cash in Dollar....maybe she was in an unsupported country at that time?

    If I would travel to Turkey and log me in the app while I'm there, my store would change from Euro to Dollar. If I would get quest cash at that point it would be in Dollar. When I were back in Germany my store would be Euro again, but my Quest cash remains Dollar.

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      August 15, 2025

      Hey Ella_Haseldine, 

       

      We couldn't help but notice your post about having store credit applied to your account in the wrong currency - and we'd love to correct this for you!

       

      If you could please send us a DM, so that we can collect some details and look into this further. 

       

      To send us a DM please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! 

       

      Please remember, you must be signed into the community first to send us a private message.

       

      Hope to hear from you soon, Ella! 

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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