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endersilex
endersilex
New Participant
February 18, 2022
Question

Controller Light Blinking Help

EDIT: before you read this, the problem has been fixed. (look below)

 

Ok so my left oculus quest 2 touch controller is blinking on and off (spelling SOS in morse code). It appears to be paired in the app, but the headset says otherwise. Its been like this for about an hour.

 

I've searched this problem up online, and apparently its some sort of failed firmware update. There are lots of fixes online but none of them work for me. I have tried:

 

- unpairing then repairing the controllers from the app. (x3)

- taking out the battery then re-inserting it.

- restarting the headset (x2)

- entering Bluetooth pairing mode on the controllers

- shutting down the headset and then turning it back on.

 

none of these "fixes" worked for me, and every time I tried one the controllers got more buggy:

 

- left controller (bad one) buzzing every half second

- right controller becoming unpaired

- default cursor (when no controller is paired) staying in one spot

 

If oculus somehow finds this message, please add some sort of firmware reset that will delete, then reinstall the latest version. Help is appreciated, and if the controllers fix themself (for some reason) ill edit this post. until then, HELP o _ o

 

EDIT: ok so after maybe an hour, the lights started to blink very rapidly. after five minutes the controller reconnected, and after maybe 15 more minutes the blinking stopped. I think that during that time the controller was either updating or reverting to a stable state. Anyways, if you have this situation, just wait about an hour and a half.

 

EDIT:  view this post for the continuation of this story (it gets worse) https://forums.oculusvr.com/t5/Support/Controller-not-working/td-p/946474

    51 replies

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    BP334
    New Participant
    January 27, 2024

    I contacted meta support and their only solution was for me to purchase a new controller. To say I’m disappointed is an understatement. This will push me away from VR - At the very least away from Meta and to a different platform. 0 stars. 

    Gomerso
    New Participant
    June 6, 2024

    This is unbelievable. I’ve had my quest 2 for 6 months and the controllers are constantly breaking. 2 months ago my right controller stopped tracking. I tried factory resets and re-pairing and all of the other suggestions, but nothing worked. Meta eventually replaced the controller and within a week of receiving it, the left controller stopped working. Fast forward a couple of weeks and I receive a refurbished replacement for the left controller. 6 days later my new right controller has stopped tracking and it blinking SOS again. I’m again trying all of the pain in the neck steps to fix it, but to no avail. I’m especially irritated because I’m paying for a monthly subscription to Supernatural fitness and all of this sending in controllers and waiting for replacements has so far left me unable to play for month in total. 

    I’m starting to believe the hardware is garbage and problems are further compounded by the fact that meta insists you send in the broken controller before they’ll send a replacement. It might be time to put VR to bed until another company makes a more reliable device.

      DMVock60
      Up and Coming
      August 16, 2025

      And 2 years later, it still happens. Quest 3 lost 3 controllers in 7 weeks.

      now my kid's quest two controller is SOSing. 

      i run every fix possible. Meta needs to be sued

      awake111
      New Participant
      October 13, 2024

      im with one of the above in the fact that this is UNRELIABLE TECH with HORRIBLE CUSTOMER SERVICE. I COULDNT BE MORE DISSAPPOINTED. i feel likeive been robbed scammed and betrayed by this company. im not sending in my controller first foir you to lose and not be able to use my stuff nat all. i am the customer. I AM THE CUSTOMER AND SERVICE SHOULD START FROM YOUR END META!!!!!! UNLESS THERES A MASSIVE PARADIGM SHIFT i wont only not recommend but ill ACTUALLY DISSUADE EVERYONE I CAN.

        DMVock60
        Up and Coming
        August 16, 2025

        We are definitely being scammed. They send over these updates that kill controllers or headsets, and then say "well, your past you warranty but you can pay us for a new one"

        nothing else causes these problems but Meta's software and firmware updates

        star720272
        New Participant
        March 30, 2025

        Hello so I'm having this issue with just one controller and did everything on the checklist. What do you mean by add some sort of firmware reset that will delete, then reinstall the latest version.

        DMVock60
        Up and Coming
        August 16, 2025

        And crickets from meta

        ApexZero
        New Participant
        August 29, 2025

        My right controller had the SOS status for a day.

        I updated the headset with the latest firmware and my controller worked instantly.

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