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New Participant
July 18, 2025
Question

Controller screen

I was having issues with my right controller and I’ve unpaired, factory reset and now I can’t get off a a white screen showing 2 controllers. Any suggestions

    1 reply

    MetaStoreHelp
    Community Manager
    July 21, 2025

    Hi there,

     

    Thanks for posting into our forum. We see you're having issues with being stuck on a white screen showing 2 controllers after a factory reset, and we'd like to try and help! Please select our name to get to our profile page. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Looking forward to hearing from you!

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