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questingagain
New Participant
October 5, 2025
Question

Daily charges

Hi all. 

Im not sure what's going on or how to stop it. Daily or even multiple times a day im getting charged through my metaquest account. There should be no subscriptions im paying for at the moment. Ive check purchase history and subscriptions. They indicate there should be nothing im paying for. Can somebody point me in the right direction to get some assistance. Thanks heaps.

    3 replies

    Choleni
    Choleni
    Honored Contributor
    October 5, 2025

    Hi questingagain​ 🙂

    That definitely sounds like something is wrong.

    Contact support so they can take care of it.

    You can do so via email, chat, or WhatsApp here:

    Get Support

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      October 6, 2025

      Hi there questingagain.

       

      We came across your post, and we would love to look into this with you.

       

      Please send us a private message so we can investigate further.

       

      Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      October 7, 2025

      Hi again questingagain,

       

      If you still need any help please don't hesitate to get in touch!

       

      We are more than willing to look into this further with you.

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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