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Randybrcrk
New Participant
August 27, 2025
Question

Does anyone know why I can't buy anything from my goal account.

I already tried the cell phone and the browser from the glasses and it still won't let me. If anyone knows the solution, it would be very helpful

    2 replies

    Choleni
    Choleni
    Honored Contributor
    August 27, 2025

    Hi Randy.brcrk​ 🙂

    You can try it from pc 

    Shop Meta Quest VR games, apps, deals and more | Meta Quest | Meta Store

    However, if you are getting this error message:

    "we've noticed something unusual and, for your security, this request couldn't be completed. please try again later"

    you must reach out to support, so they can look into that

    Get support | Meta Store

    Some users found workaround by creating another account and use it to gift games to their main account for the time the issue isn't fixed.

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      August 27, 2025

      Hi there Randy, thank you for your post.

       

      As our very helpful MVP Choleni has pointed out, sometimes this will come down to the device you are using, however we also recommend trying to make a purchase on another network. If you are receiving the error message our MVP mentioned ("we've noticed something unusual and, for your security, this request couldn't be completed. please try again later"), please reach out to us via private message and we will look into getting this resolved for you.

       

      Just in case, to send a private message please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

       

      We hope that this helps, and happy gaming!

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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