New Participant

Question

Error adding a 13 year-old child to family

4 replies
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Hello everyone, my son was in my parental control, then he somehow deleted himself and now I can't add him, the problem is that I get an error something went wrong or the ward already has a guardian. I tried adding from two accounts, but it doesn't work, what should I do?

Honored Contributor

Hi shmiks 🙂

Yes, teens(13-17) can end supervision at any time.

They needs to invite you (parent), if they want their account supervised again.

Get parents and teenagers started with supervision for Meta Horizon

shmiksAuthor

New Participant

This is the problem: when I add my son, I get an error

Honored Contributor

shmiks I didn't say "add" him.

He must send you an invitation from the family center to supervise his account, which you must accept.

Unfortunately, I don't have personal experience with parental supervised accounts and can't help you more.🙁

If not somebody else jumps in here to explain it better than I do, contact Meta support via email, chat or WhatsApp HERE.