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5 replies

n0ju5g0ft4Author
New Participant
February 14, 2026

It shows that my download is queued for a split second and then it stops

 

    Maccyb123
    Honored Contributor
    February 14, 2026

    OK, try attaching your headset to your pc and use the Meta Software update tool, it can often repair issues like this without a factory reset.

    https://www.meta.com/en-gb/help/quest/software_update/

    But before you do that check that your wifi is connected properly to your headset and is on the same band as your phone, preferably the 5ghz band if you have it. 

    There is also a possibility that the Meta servers are down, it happens occasionally. Good luck! 

    Maccyb
      Choleni
      Choleni
      Honored Contributor
      February 14, 2026

      Hi n0ju5g0ft4​ 🙂

      maybe th update didn't go through properly? i just tried it, I can download without issues, so I don't believe it's a general problem of v85.

      You could try the update tool.... maybe this will help

      Meta Quest software update | Meta Store

      Also, have you tried stating the download from the phone app?

      Saying all this.......I assume, you already restartet the headset?

      If nothing works, you probably must do  a factory reset🙁

       

      Edit: just saw it ...... Maccyb123​ already gave you the link for the update tool.👍

       

        n0ju5g0ft4Author
        New Participant
        February 14, 2026

        So basically, that didnt work. Could it be that i just need to wait for a patch or the new version?

         

        Choleni
        Choleni
        Honored Contributor
        February 14, 2026

        n0ju5g0ft4​  Maybe try updating the Quest by following the steps in the video......

        If it still doesn't work, you should consider a factory reset. Since there is no bug in the version - at least not the one you are describing - there won't be a patch, I guess

         

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