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7 replies

Maccyb123
Honored Contributor
May 12, 2026

When you say latest OS, I assume you mean the test channel v2.4 version. You are going to be seeing lots of bugs and issues like this. Report it through the bug reporting tool on the headset. Nobody from Meta will see it here. 

Maccyb
    TannCoAuthor
    New Participant
    May 12, 2026

    I mean the one it updates itself automatically

    Maccyb123
    Honored Contributor
    May 12, 2026

    Whatever version you are on will update automatically whether it's v2.3 or PTC v2.4. It doesn't tell us what version you are on. Check your headset for your version. If you joined the PTC program you will be on v2.4. There should be no problem with v2.3. If you are on v2.3, you can back up your games and try a factory reset, it might fix it. You can also connect your headset to your pc and run the Meta Software Update tool which can fix things like this . Here is the link. 

    https://www.meta.com/help/quest/software_update/

     

     

     

     

    Maccyb
      TannCoAuthor
      New Participant
      May 12, 2026

      I'm sure is 2.3

      Maccyb123
      Honored Contributor
      May 12, 2026

      You can check it in your headset, open settings, then software update and look at the bottom of the page, it will give the version you're on. Depending on the version, follow the advice. 

      Maccyb
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