Forgot Email Used to login

32 replies
21127 views

Good Evening,

My daughter got a Oculus and has forgotten the email that was used to sign into it. She has purchased a few games so we are trying to figure out how we can find what email was used. We have tried a 'Forget Password' on every email she or her mom thinks it would be and it says they are not recognized. I created a dummy account just to get into the forums. Please can someone tell us how we can find what email was used?

MetaStoreHelp

Community Manager

Hey there, Johnsmithyoyo. Thank you for reaching out and bringing your email issues to our attention. We completely understand how discouraging it can be when you run into password kryptonite. Not to worry, we will help you get this straightened out so your family can get back to gaming post haste.

To see exactly what the email could be, can you please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're looking forward to your reply.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

K

khalifafromuae

New Participant

Please help me too

MetaStoreHelp

Community Manager

Hey there, @khalifa.from.uae! We would love to look into this together. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!