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Bewolf876
New Participant
October 16, 2025
Question

Headset caught on fire while charging

hed my headset for quest 2 placed on a charger, walked away while it was charging in my kitchen, came back to find it was on FIRE in the socket of the headset and melted the headset, almost causing my home to catch on fire. while burning up cable to

i have pictures of the after scene but dont know how to publish with this post

19 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
October 16, 2025

Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent: https://metaque.st/Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    steve40
    steve40
    Honored Contributor
    October 16, 2025

    What charger were you using?

    Bewolf876Author
    New Participant
    October 17, 2025

    A type C charging cable

    Maccyb123
    Honored Contributor
    October 17, 2025

    That's very dangerous. When batteries are totally depleted after numerous charging cycles this can happen. It's also not easy to see a swollen battery inside a headset. A battery warning should be part of the notification system on the headset. Battery health warnings are on many phones now, should be implemented on headsets. Maybe it is???? I don't know. 

    Maccyb
    lars7272
    Participant
    January 5, 2026

    Hi chat with me meta 

    steve40
    steve40
    Honored Contributor
    January 6, 2026

    Feeling a bit lonely? 🤣

    Lordjesuschrist69
    New Participant
    January 18, 2026

    I have had the same problem with my meta quest 3  and I have contact the help team - awaiting a response. This is clearly a serious design flaw if numberous people are having simliar - or worse issues with the headset. I have only head my headset since October and used it 7 times and yet this happens. I am extremely angry by this and very concerned. I have pictures too but I have only submitted them to the help team. I posted my first article about  the battery now not charging and two people replied one of whom linked here to your thread, especially as I mention that mine has melted near the charging port on the outside. 

    Maccyb123
    Honored Contributor
    January 18, 2026

    @Lordjesuschrist69  If it was a design flaw it would affect every single headset as they are all the same design. You likely got a faulty device, or something wrong with the charger, or you used the wrong charger or the device had an impact of some type. If the second two possibilities didn't happen, you have a faulty device  Though not involved directly in electronics, I'm a process systems design engineer, I can tell you that a, design flaw affects 100% of products 100% of the time. My advice. It's still in warranty, return the headset for a replacement ASAP. 

    Maccyb
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