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gorlockthedestroyer5376
New Participant
June 8, 2025
Solved

headset wont turn on and air blowing outta of it

So basically i got my new vr headset a couple days of go and one day i just put it on the charger and i wake up to find it blowing air and wont turn on i have tried to hold down the power button and volume button but still wont work i have literally tried every single way but it still wont work and idk if i should get it replaced please help me with this please and thank you

    Choleni
    CholeniAnswer
    Honored Contributor
    June 9, 2025

    Hi gorlockthedestroyer5376 ðŸ™‚

    you have warranty. Bring the headset back/send it back to where you bought it and get a working one.
    If you ordered it directly from Meta open a support ticket here:

    Get support | Meta Store 

     

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    1 reply

    Choleni
    CholeniAnswer
    Honored Contributor
    June 9, 2025

    Hi gorlockthedestroyer5376 ðŸ™‚

    you have warranty. Bring the headset back/send it back to where you bought it and get a working one.
    If you ordered it directly from Meta open a support ticket here:

    Get support | Meta Store 

     

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