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New Participant
October 2, 2025
Question

Help with account

My old account with all my purchases has been suspended.

And I have no idea how to re access it.

We spent a lot of money on this account 

Can you help please 

    2 replies

    MetaStoreHelp
    Community Manager
    October 2, 2025

    Hi there @taylor2015.481171 ,

     

    We came across your post and we would be more than happy to look into your account with you.

     

    So that we can gather some information from you, please send us a private message.

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

     

    Looking forward to hearing from you soon!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    MetaStoreHelp
    Community Manager
    October 3, 2025

    Hi again @taylor2015.481171,

     

    If you still need help feel free to send us a private message, we will be more than happy to help! 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!