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EvilAyn
EvilAyn
New Participant
June 27, 2025
Question

How do I file an appeal I’ve been searching for soo long now I just wanna spend my money

 

    6 replies

    JumpingSiamese7877
    New Participant
    July 11, 2025

    Did you ever find out a solution I am having the same problem?!?!

    2swagi
    New Participant
    December 15, 2025

    Exact same thing has been happening to me for a while! What worked for me was I ended up talking to a support agent for like 45 minutes just for him to fill out an appeal for me! Wish they had a better system for this sorta stuff.

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    December 15, 2025

    Hello there, thank you for posting on our forums.

     

    We can see that you have a payment issue on your account and are unable to make purchases. Could you please follow the steps below to contact our team privately? They will ask for some account details and check out the issue for you. 

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
    Lysslawther
    New Participant
    March 31, 2026

    How long does it normally take?

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