How do I fix this?

Honored Contributor

Hi Evil_Ayn 🙂

You should reach out to support, so they can look into that.

You can do that via email, chat or whatsapp here:

Alternatively you can send a PM @MetaQuestSupport here in the forum.

Click on their name, then click the "send a message" button.

New Participant

Ok thank you soo much

Honored Contributor

In one of the other threads you started - I think it was the third one about this issue - you said that support asked you to email them.

Did you do that?

New Participant

Yes but I have no clue what they mean by sending them a receipt in written format

Honored Contributor

Receipt of what?

Your headset?

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