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June 29, 2025
Question

I am locked out of Meta Account because of 2FA lost app and new phone number

My old account with all of my games and my Quest + Subscription is locked out due to the fact that I changed number and now Microsoft authenticator is not working correctly either... 

Please someone help me update the phone number.

Thanks, 

C Sievers

 

1 reply

Choleni
Honored Contributor
June 29, 2025

Hi Anonymous ðŸ™‚

you must talk to support to see if they can help

Send a PM @MetaQuestSupport

Click on their name, then click on the "send a message" button.