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New Participant
February 9, 2026
Question

i am trying to do the meta horizon 1 month trial and it doesnt work

i am trying to do the meta horizon 1 month trial and it doesnt work for some reason it says this 
"

Error while adding a payment method. Please check your credit card info."
 I have no problem with my card it works on everything else but not this subscription trial.
is there a way to fix this somehow?

4 replies

steve40
Honored Contributor
February 9, 2026

You can access the Meta Quest store via the app in the headset, the app on your phone and via the web. Whichever of these you are using, try one of the other methods. Make sure you are not trying to re-add an existing credit card, and that your card hasn't expired.

RedhugsAuthor
New Participant
February 9, 2026

im going to try the meta store on the quest ill let you know if it works