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4 replies

New Participant
January 9, 2026

and yes i tried on different devices on pc ,meta horizon app and on quests

Choleni
Honored Contributor
January 9, 2026

Hi marcelzrobe5​ 🙂

Unfortunately, this happens to several users.

Reach out to support via email, chat or WhatsApp HERE  I hope, they can help you.

As a temporary workaround you can create another account, add your credit card -  this  worked for some users without issues - and use this one to gift games to your main account.

steve40
Honored Contributor
January 10, 2026

I think VRPUPU's blog was suggesting that doing this was one of the things that was causing purchases to get flagged by AI as suspicious 🤔?

Basically, Meta’s entire risk system seems built around the “gifting” feature—they really do not like players sending games to friends.

So basically, it's a Catch-22 situation.

Choleni
Honored Contributor
January 10, 2026

Hm, maybe you're right.

Actually, I thought this applies to those who aren't able to buy - even though they have a payment method, gift card or Quest cash - and then create a second account to work around that.