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New Participant
Nov 10, 2026 11:29 PM UTC
Question

I'm having an EXTREME issue that needs to be fixed ASAP

Here’s the situation. My Quest 3 is trapped in an unrecoverable out-of-box setup (NUX) loop after a factory reset. The headset refuses to perform the Bluetooth handshake with the Touch Plus controllers, and the software setup wizard stays frozen on the press the button with the controller graphic without advancing or timing out.

 

THIS IS A MANDATORY ISSUE AND NEEDS TO BE FIXED ASAP!

1 reply

steve40
Honored Contributor
Nov 11, 2026 12:10 AM UTC

Have you tried using the Meta Quest Software Update Tool?