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Trey692025
New Participant
October 17, 2025
Question

I’m trying to reset my Meta store pin

I wanna reset my Meta quest store pin I click forgot pin then it says it sends me an email, but I never received the email to reset my store pin and I’m getting a little ticked off. This has been happening for months.

3 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
October 18, 2025

Hi Trey692025, 

 

We understand how this can be frustrating but not to worry, we are here to help get this resolved asap. Can you check the below steps please: 

 

  • Check your Spam folders.
  • Ensure you are not not using a VPN or Proxy.
  • Ensure you are  logged into your Meta account before clicking the PIN reset link.
  • Try to copy/paste the link into the browser address bar, rather than clicking on it.

If after this you are still not receiving your Meta store pin then we would recommend getting in touch with our Meta Store Support team privately and we can look into this further for you. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We will look forward to your message!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Trey692025Author
New Participant
October 18, 2025

Yeah, I’m gonna need to get in touch with the support team. Is there anyway you can get me in touch with them because I’m tired of doing this by myself I would rather talk to someone over the phone. It’s so much simpler.

Choleni
Choleni
Honored Contributor
October 18, 2025

Hi Trey692025​ 🙂

Here you go:

Get Support

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