Skip to main content
New Participant
July 28, 2025
Question

I need to delete my vr account

Hi I have a account suspended and that is a account I want to delete so can please get customer service please and thank you

 

    2 replies

    Participant
    July 28, 2025

    Deleting your Meta Account:
    Log in to Meta Account Center: Access the Meta account center using your Meta account credentials.
    Navigate to Account Ownership and Control: Go to Personal details, then Account ownership and control, and select Deactivation or deletion.
    Confirm and Delete: Review your information and confirm the deletion of your account. 
    Removing Additional Profiles from the Headset:
    Open Meta Horizon Mobile App: Use the mobile app to manage profiles.
    Manage Profiles: Tap on your device, then Manage profiles, and select the profile to remove.
    Follow Instructions: Follow the on-screen prompts to remove the profile.
    Factory Reset (Alternative): A factory reset will also remove all profiles and data from the headset. 
    Important Considerations:

    MetaStoreHelp
    Community Manager
    July 29, 2025

    Hey there, Diegoelgoat

     

    If you encounter any difficulty with the self serve deletion option please do not hesitate to drop us a PM and we can take a closer at things on our end.

     

     

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!