I sent my quest 3s for replacement and they never sent it

Hi there!

We completely understand how disappointing and frustrating it must be to have sent in your device for replacement, only to be left waiting without any updates. That’s not the experience we want you to have. We’d love to look into this for you and find out what might have caused the delay. To do that, we’ll need to ask for a few personal details, so when you’re ready, please reach out to us via private message.

Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!  

Hi @FieryChinchilla1342, we would love to help you out with this. Could you please get in touch with our support team? We are here to help you 24/7. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.