I've tried to purchase a game with my quest cash

6 replies
345 views

and it says this "Request cannot be completed until further action We noticed something unusual and, for your security, this request couldn't be completed. Please file an appeal to get your case reviewed" I'm confused on whats wrong so yea, Thank you.

MetaStoreHelp

Community Manager

Hey there,

We've just come across your post regarding the issue you are having making purchases in VR. We know how important this is to you and have noticed you have sent us a private message, so we will reply to your private message shortly.

Please keep your eyes peeled for our response!

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P

pokemike

New Participant

Hey i’m trying to buy something and I have money in my account, but it keeps telling me purchase can’t be complete until further action

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hatepackk

New Participant

same here, ive been trying to fix this for days.

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silentjaks

Participant

Same thing here and for many people, I think Meta is waiting until the end of the Christmas sales to regulate the money. You can write to them, they'll just repeat the same thing over and over and nothing will change... there's a mystery here.

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johng803

New Participant

Getting the same error message. Been going on for over a month now. Unusual activity detected . Cant buy anything..