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wv.yne
New Participant
Nov 12, 2026 3:40 AM UTC
Question

Instagram suspension appeal blocked by blank selfie verification screen

I’m trying to appeal the suspension of my personal Instagram account. I can reach the appeal screen, but after I upload the required selfie, the screen goes blank and I can’t complete the appeal. I’ve tried different devices, browsers and networks, submitted multiple bug reports, and contacted Meta AI support. The issue is still unresolved.

 

Is there an official private support channel that can log this technical issue, provide a case reference, and help me complete identity verification before my appeal deadline? I can provide the suspension notice and screenshots through a secure support channel.

    This topic has been closed for replies.

    2 replies

    steve40
    steve40
    Honored Contributor
    Nov 12, 2026 4:37 AM UTC

    Not our problem; this site is not for Facebook or Instagram. You are spamming here and violating OUR community rules as well. Go away.

    Irfan_ahmed64
    Moderator
    Nov 12, 2026 4:46 AM UTC

    Hi wv.yne,

    We’re sorry to hear you are having issues with your Facebook/Instagram/WhatsApp account. Unfortunately, the community isn't able to assist with disabled accounts, appeals, or requests for account reviews.

    For disabled or banned accounts the best place to get help is here: https://help.instagram.com/?locale=en_US&amp%3Bforce_new_ighc=false

    We will be closing this thread now since there’s nothing else we can do to help.

    Thank you!

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